Terms of service

1. General By placing an order on jayajewellery.shop, you agree to these Terms of Service. Please read them carefully before purchasing.

2. Products All jewellery pieces are handmade and may show slight variations in colour, texture, or finish — this is part of their artisanal nature and not considered a defect.

3. Pricing All prices are displayed in EUR and include VAT where applicable. We reserve the right to update prices at any time.

4. Orders & Payment Orders are confirmed upon successful payment. We accept all major payment methods available at checkout. In case of payment failure, the order will not be processed.

5. Shipping Please refer to our Shipping Policy for full details on delivery times and rates.

6. Returns & Refunds Please refer to our Refund Policy for full details on returns and your right of withdrawal under EU law.

7. Intellectual Property All content on this website — including images, designs, and text — is the property of Jaya Jewellery and may not be reproduced without written permission.

8. Limitation of Liability Jaya Jewellery is not liable for delays caused by shipping carriers, customs clearance, or circumstances beyond our control.

9. Governing Law These Terms are governed by the laws of Spain. Any disputes shall be subject to the jurisdiction of the courts of Spain.

10. Contact For any questions, please contact us at: krutousoxana2020@gmail.com